Is picking which short section to quote to entice you to click on the link. I think I will go with
Perhaps because of my day-job, I also found myself wondering about -- well, let me be more honest: complaining bitterly and repeatedly about -- is the internal governance and organizational control of this unnamed "Oxford" time-travel organization. It's clearly not ISO 9000 compliant, nor is it compliant with any type of internal-control scheme, hitherto invented or yet to be born: it's an utter mess, run by one man out of his own head with no backups, no written procedures, no organization, and not a lick of sense. There are start-ups run by thirteen-year-olds and their dogs in a garage in San Mateo that have a clearer governance structure and lines of communication than Willis's supposedly world-class research and technology facility.